Modification Date: 29/11/2019

Hi. Michael here. Just like you, I care about the use of my personal information online, so it is only fair I provide you with insight into the privacy practices employed here at howtospeakenglishclearly.com Particular areas of the world now require different privacy disclosures, so please read the entire policy to make sure you understand our practices fully.

This privacy policy explains how the How To Speak English Clearly Websites or ‘we’ use any personal information we collect about you when you use this website.

Topics:

• What information do we collect about you?

• Why we need your data

• How long will we store your data?

• Marketing

• Access to your information and correction

• Cookies

• Other websites

• Changes to our privacy policy

• How to contact us

What information do we collect about you?

We collect information about you when you fill in a contact form or email us directly. We also collect information when you voluntarily comment on our blog posts, provide feedback and participate in competitions. Website usage information is collected using cookies.

The information we collect about you may include; your name, email address, address, phone number, IP address, location, company name, sex, age, your chosen internet browser and service provider, and device plus any information you supply voluntarily.

If you call the How To Speak English Clearly Office your call may be recorded for training and monitoring purposes. How To Speak English Clearly’s policy states that all call recordings are stored securely for 30 days and then deleted, however, if a call is needed for further analysis it may be saved and stored securely for longer than 30 days.

If you email anyone at How To Speak English Clearly your email will be stored securely on our chosen email provider which is Gmail and may be shared within the How To Speak English Clearly team unless you have stated that the email is confidential. You can read Gmail’s privacy policy here: https://policies.google.com/privacy. Note, everyone who works at How To Speak English Clearly has an email address ending in @HowToSpeakEnglishClearly.com for your security, never email someone at How To Speak English Clearly if they do not have this email alias.

If you have opted in to receive email updates from How To Speak English Clearly we distribute all our emails through Ontraport, you can read their privacy policy here: https://ontraport.com/legal 

Why we need your data

We collect information about you to; fulfill your request e.g. if you fill out a ‘request a callback’ form we use this information to contact you directly, process your order, manage your account and, if you agree, to email you about other products, services, and information we think may be of interest to you. We may use your contact information to advertise our service to you on third-party websites such as Facebook and Twitter. We may also contact you directly to follow up on the service and user experience we provide. We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to third parties so that they may offer you their products and services. If ‘How To Speak English Clearly’ is ever sold to another company your contact information will be passed on to this new party.

We will take cautionary measure to ensure we do not collect any personal data from you we do not need in order to provide and oversee the above services to you.

How long will we store your data?

If ‘How To Speak English Clearly’ provides any paid for services to you, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. 

Marketing

We would like to send you updates and information about products and services of ours and other companies which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other parties. If you no longer wish to be contacted for marketing purposes please click here. 

What are your rights?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at the following address. 

Email: michael@howtospeakenglishclearly.com

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Error: The domain howtospeakenglishclearly.COM is not authorized to show the cookie declaration. Please add it in the cookie manager to authorize the domain.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24th May 2018.

How to contact us

If you have any questions about our privacy policy or information we hold about you, you can contact us at: 

Email: michael@howtospeakenglishclearly.com